If you have questions, please provide an email address (preferred method) or a telephone number.  Questions will usually be responded to within one business day. 

The most common reason for not receiving a reply is an incorrectly typed email address. Please take the time to check yours carefully.

If you are inquiring about a specific product, please include the product item number,  item name or a description of the item.

If you need shipping information, check out Shipping in our Store Policy.  Orders to Canada and the USA take on average 2 - 8 business days (with some exception for remote locations).  If you are inquiring about a tracking number for your order, please be sure to supply us with your order confirmation number and the date of your order.